Job Description

Description

The Remote Pharmacist provides centralized pharmacist support to Hometown Pharmacy locations while working primarily in a remote environment. This position supports pharmacy operations through pharmacist-level prescription review, clinical support, regulatory compliance, medication safety, workflow assistance, and collaboration with pharmacists, pharmacy technicians, and pharmacy leadership. The Remote Pharmacist serves as a professional pharmacy resource for assigned locations and assists pharmacy teams in maintaining safe, accurate, efficient, and compliant pharmacy operations. This position does not have direct supervisory or managerial responsibility for pharmacy employees or pharmacy locations. The ideal candidate is an experienced retail pharmacist who is highly organized, comfortable working independently in a remote environment, knowledgeable regarding pharmacy laws and regulations, and able to effectively collaborate with pharmacy teams across multiple locations.

Essential Functions of the Job

Remote Pharmacist Support

• Provide pharmacist-level support to Hometown Pharmacy locations from a centralized remote setting.
• Perform pharmacist functions permitted through the organization's remote pharmacy systems and applicable pharmacy laws and regulations.
• Review prescriptions and patient information for accuracy, appropriateness, interactions, contraindications, allergies, dosing, and other medication-related concerns.
• Complete pharmacist verification and other pharmacist-level prescription processing functions as authorized and appropriate.
• Communicate with pharmacy staff regarding prescription questions, medication concerns, workflow issues, and patient-care needs.
• Contact prescribers or other healthcare professionals when pharmacist intervention or clarification is necessary.
• Assist pharmacy teams in resolving prescription-processing, medication, insurance, and workflow concerns requiring pharmacist involvement.
• Provide pharmacist consultation and professional guidance to pharmacy technicians and other pharmacy personnel within the scope of the position.
• Support pharmacy locations experiencing increased prescription volume, staffing challenges, or other workflow needs.
• Maintain consistent availability to supported pharmacy teams during established working hours.

Patient Care & Medication Safety

• Promote safe and appropriate medication use through pharmacist review and intervention.
• Identify potential medication errors, drug interactions, therapeutic duplications, contraindications, inappropriate dosing, and other patient-safety concerns.
• Provide patient counseling and medication-related education remotely when appropriate and permitted.
• Assist with medication adherence, medication synchronization, refill coordination, and other patient-care initiatives as assigned.
• Support immunization, clinical, and preventative healthcare initiatives within the pharmacist's authorized scope of practice.
• Document pharmacist interventions and patient-care activities as required.
• Escalate significant medication‑safety or patient‑care concerns to appropriate pharmacy or organizational leadership.

Regulatory & Compliance Support

• Perform pharmacist duties in accordance with applicable federal and Wisconsin pharmacy laws, regulations, Board of Pharmacy requirements, controlled‑substance requirements, professional standards, and company policies.
• Follow established pharmacy policies, procedures, and standard operating procedures.
• Assist pharmacy locations with pharmacist-level questions regarding regulatory and compliance requirements.
• Review pharmacy documentation and prescription records when necessary to support compliant pharmacy operations.
• Identify potential compliance concerns encountered during the performance of assigned duties and communicate those concerns to appropriate leadership.
• Maintain appropriate documentation of pharmacist activities, interventions, and other required records.
• Assist with regulatory inspections, audits, or compliance reviews when requested.
• Maintain all licenses, certifications, continuing education, and credentials required for the position.

Remote/Centralized Responsibilities

• Maintain consistent availability during established working hours.
• Monitor assigned remote pharmacy systems and pharmacist work queues.
• Complete assigned pharmacist verification and prescription‑review responsibilities accurately and timely.
• Respond to pharmacist‑level questions from supported pharmacy locations.
• Communicate professionally and effectively with pharmacists, pharmacy technicians, prescribers, patients, and organizational leadership.
• Participate in pharmacy, operational, clinical, or educational meetings as required.
• Assist with pharmacist and technician education regarding pharmacy procedures, medication safety, workflow, and regulatory requirements.
• Support consistent implementation of organizational pharmacy procedures.
• Assist with special pharmacy projects, clinical initiatives, quality‑improvement activities, or centralized pharmacy services as assigned.
• Provide pharmacist coverage and support to pharmacy locations based on organizational and patient‑care needs.

Non‑Essential Functions of the Job

• Participate in pharmacy‑related projects and initiatives.
• Assist with training and educational activities as requested.
• Provide input regarding pharmacy workflow, patient safety, and operational improvement opportunities.
• Other duties and responsibilities as assigned.

Supervisory Responsibilities

• The Remote Pharmacist does not have direct supervisory responsibility for pharmacy employees and is not responsible for employee scheduling, performance evaluations, disciplinary action, hiring, termination, compensation decisions, or other personnel‑management functions.
• The Remote Pharmacist may provide professional guidance, pharmacist direction, training, and clinical or regulatory support to pharmacy personnel as necessary to perform pharmacist responsibilities. Such guidance does not constitute direct personnel supervision or managerial authority.

Supervisory Controls

• Level of supervisory oversight and guidance is:
• The position is expected to independently perform assigned pharmacist responsibilities within established policies, procedures, professional standards, and applicable pharmacy laws and regulations.
• The Remote Pharmacist reports to the designated pharmacy supervisor or department leader.
• Significant operational, regulatory, patient‑safety, or personnel concerns should be escalated to the appropriate supervisor or organizational leader.
• Performance standards used to measure successful performance of this position will be established by the employee's supervisor.

Qualifications & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Education/Experience

• Bachelor of Science in Pharmacy (BS Pharm) or Doctor of Pharmacy (PharmD) degree from an accredited school or college of pharmacy.
• Current, active, and unrestricted pharmacist license in the State of Wisconsin.
• Pharmacist license must remain active and in good standing throughout employment.
• Must meet all continuing education and license‑renewal requirements necessary to maintain Wisconsin pharmacist licensure.
• Must meet all applicable federal and state requirements necessary to perform the pharmacist duties assigned to the position.

Skills

• Strong knowledge of pharmacy practice, medication safety, prescription processing, and pharmacist verification requirements.
• Knowledge of applicable federal and Wisconsin pharmacy laws and regulations.
• Knowledge of controlled‑substance requirements and appropriate pharmacy documentation practices.
• Strong clinical judgment and ability to identify medication-related problems and patient‑safety concerns.
• Ability to accurately review prescriptions and patient profiles while maintaining productivity and attention to detail.
• Strong written and verbal communication skills.
• Ability to communicate effectively with patients, prescribers, pharmacists, pharmacy technicians, and other healthcare professionals.
• Strong organizational and time‑management skills.
• Ability to prioritize multiple responsibilities and work effectively in a fast‑paced environment.
• Ability to work independently with limited direct supervision while remaining accessible and responsive to pharmacy teams.
• Ability to appropriately identify and escape clinical, compliance, operational, or patient‑safety concerns.
• Proficiency with pharmacy management systems, remote pharmacy technology, electronic communications, Google Workspace or Microsoft Office products, and other technology required for the position.
• Ability to maintain confidentiality and comply with HIPAA and company privacy requirements.
• Strong commitment to patient safety, customer service, accuracy, professionalism, and ethical pharmacy practice.

Attributes

• Detail-oriented
• Dependable and accountable
• Self-motivated
• Organized
• Collaborative
• Adaptable
• Patient-focused
• Strong professional judgment
• Effective communicator
• Comfortable working independently in a remote environment

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. See all physical/environmental sheets attached.

Provided

• Computer
• Software Program
• Basic Office Supplies
• Telephone
• Friendly and knowledgeable work environment

Expected

• To maintain and actively practice proper business ethics and follow pharmacy laws
• Abide by all Hometown Pharmacy Employee Standards of Conduct
• During the course of business, an employee holding this position may have access to customer medical records, employment files and other information essential to our continued business success and must be maintained in a confidential manner.
• Satisfactorily complete training and continuing education provided by Hometown Pharmacies

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. See also the physical /environmental sheet attached.

• Ability to sit and/or stand for duration of shift
• Ability to lift and carry up to twenty pounds

Disclaimer

Job Descriptions are subject to change:

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict tasks that may be assigned.
• This job description is subject to change at any time.

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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